Do The Courts Make Law - Quotes from Consumer Landmark Judgments (Consumer Protection Act)
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The Book in hand is an initiative in the line of compilation of law laid down by the Apex court and Apex Commission for consumers since inception of Consumer Protection Act till date. Writer has collected every important quote from the landmark judgments and prepared a ready reckoner after the new Act 2019 has come into force and establishment of Central Consumer Protection Authority under the Ministry of Consumer Affairs Government of India. This is one of the objectives of CCPA to educate the public at large about new features of Consumer Protection Act 2019.
This book identifies the major changes brought in the Act after repeal of old Act of 1986. It contains issues related to purchase of goods, hiring serives and unfair trade practices. Explaination and facts related to the case with every quote is merged very appropriately.
Entrie material of the book has been divided into eight chapters. Each chapter deals with different issues, different sectors of services which are covered under the act coupled with purchase of goods and unfair trade practices followed by the traders, manufactures and e- Commerce entities. Important landmark judgements from Apex court and apex consumer commissions are quoted at every step to explain the law.
This book is going to be a milestone and shall be an encyclopedia of consumer law for training Centers, Colleges, Law Firms and for general public at large and will be a handy reference not only for consumers but also will be quite useful for Litigents, Advocates, Students, Member of consumer commissions and other legal luminaries for searching appropriate Citations.
| Sub Title | Do The Courts Make Law - Quotes from Consumer Landmark Judgments (Consumer Protection Act) |
|---|---|
| Author |
Dr. Prem Lata |
| Editor | Rohit Kumar Singh, IAS (Secretary, Government of India Department of Consumer Affairs, New Delhi), Justice R. K. Aggrawal (Former Judge, Supreme Court of India President, National Consumer Disputes Resdressal Commission, New Delhi), Justice A.K Sikri (Former Judge, Supreme Court of India, New Delhi) |
| About Author |
Dr. Premlata presently an Arbitrator-High Court of Delhi, FICCI, Indian council for Arbitration, Mediator at District Court Dwarka, SCDRC-Delhi & NCDRC and also is legal Head of VOICE. She has been the Member/judge at Consumer Commission Delhi, 2001-2013, Advisor Member to Script Committee (for creation of consumer Ads & serials on Landmark judgments) 2011-2013 (Ministry of Consumer Affairs, Govt. of India), Committee Member for drafting Rules & Regulations for New Consumer Protection Act 2019 with (Ministry of Consumer Affairs, Govt. of India), Legal Expert at National Consumer Helpline 2014-2017 (Ministry of Consumer Affairs), Consultant , CCS. She is also author of this books; Existing legal system in India-1993, Understanding Mediation 2010, Medical Negligence under Consumer Protection Act 2019 (Amazon), Mediation of Consumer cases (Amazon), Consumer Protection Act 2019.
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| Contents |
Part- 1 Do the Make Law ! 1. Courts make interpretations of Law made by Parliament / 2. Challenge to the Consumer Protection Act before Supreme Court / 3. Journey of Consumerr Protection Act (Amendments: 1986 till 2019) 4. Consumer Commissions still Struggling on many fronts / 5. Glaring changes in Consumer Protection Act 2019: A New Horizon. Part - 2 Helth Care Services 6. Health Care Services & Medical Negligence / 7. First case bringing Health Care Services Under CP Act (V. Shantha V/S Indian Medical Association SC(1995) / 8. Quotations on Medical Negligence (Various Judgments) Part - 3 Housing / Real estate Services 9. Housing / Real Estate Services / 10. Quotations on Real Estate matters Establishing Law / 11. Quotation on REAL ESTATE matters (Specific Issues) / 12. Rera Visa vis Consumerr Protection Act (Real Estate Cases on Specific Issues) / 13. REAL ESTATE: issues raised after RERA Act 2016 / 14. Summery of important Real Estate Cases. Part - 4 Insurance Services 15. Exclusion Clauses in Insurance matters / 16. Importance of Survey or Report in Insurance matterrs / 17. Cancelling the policy at the stage of claim, How far correct (Section 45 of Insurance (amendment) Act 2015) / 18. Insurance company when refuses to indemnify Negligent Doctor / 19. Information About the incident in Insurance Matters - An Essential factor / 20. Doctors Unethical if passing confidetial health information to Insurance Companies / 21. Consumerrs, Be Aware while filing propsoal Form / 22. IRDA Guidlines - Delay in Claim Intimation/Submission of Documents to Insurance / 23. Insurance Companies are Necessary Party in Medical Legligence Cases (SC held in a uniques case) / 24. Insurance Companies Approve Sub-Standard Claims in some situations (Violation of Rules) / 25. Medicalims-Supreme Court Interprets Insurance Law / 26. Renewal of Insurance Policy / 27. When Contract of Insurance is Final-Law Explained by Courts / 28. Driving Licence in Insurance Matter / 29. Interpretation of Insurance Clauses. Part - 5 Education Services 30. Is Education not a Service under Consumerr Protection Act ? / 31. Laws Laid Down by SC on Education / 32. When a Student can Ask for Refund of Fee from the institute. Part - 6 Banking & Financing Services 33. Laws Laid Down by Supreme Court in Banking & Financing Matters / 34. Banks cannot use Force to Recover loan / 35. Safetu of Locker Under Bank Custody-know the Rules and Law / 36.ATM Transactions: How fas are you safe / 37. When Deposit Made by a Consumer is termed as an Irregular Depositis he deprived of interest Part - 7 Mislanious Matters 38. Improper Care of Elevator causing death to person. It is a Service under Consumer Protection Act says NCDRC / 39. Hoteles Liability for theft from parking / 40. Parties Cannot urge new facts in Appeal / 41 Commercial Purpose Defined & Explained / 42. Company Directors using Goods for personals use not Commercial Purpose / 43. Taking Policy cannot be said for Commercial purpose / 44. Selling price of packed water bottle in Restaurants/Hotels / 45. Movers and Packers Are Services Providers Under Consumer Law / 46. Compensation to be piad by Erring Officers who causes harashment / 47. Principl's Liability for Deficiency in Services for the act of Agent / 48. Can a Non-Advocate Appear before the Consumer Forum / 49. Jurisdiction of Consumer Protection Act 1986 for Electricity Matters / 50. Whether Registering the Documents by Registrar is Services Under CP Act / 51. Leakage in Gas Cylinder- Who is Responsible for for the Cause / 52. Railways when liable for loss of passenger's goods / 53. Unfair Trade Practices-Promise to provide Work Permit Fails / 54. RTI Act VISA VIS Consumer Protection Act / 55. Stautary Bodies not exempted to face Consumer Commissions if rendering services / 56. Lawyers are to Assist the Court and not Services Provider under Consumer Protection Act, said Supreme Court of India / 57. Code And Conduct for Lawyers / 58. Decided Cases on Legal Profession Part - 8 Summary of Important Caases (2020-2022) 59. Prabha Tyagi v/s National Inurance Co. Ltd SC Date of Judgment : 28.2.2020 / 60. Manu Solanki & 8 Ors V/S Vinayaka Mission University & 24 Others Consumer Cases No. 261 of 2012 & Other Cases (New Dimensions To "Education As Service") / 61. Narinder Chopra v/s Jaiprakash Associates (NC) / 62. Neena Aneja & Anr. Versus Jai Prakash Associates Ltd (SC) Civil Appeal Nos. 37663767 of 2020 Decided on - 16TH March 2021 / 63. Vikrant Singh Malik & 25 Ors. Versus Supertech Limited & 2 Ors (Through its M.D.) ConsumerCase No. 1290 of 2015 Decided on 24 august 2020 (SC) / 64. Chairman-cum-M.D. Andhra Pradesh Southern Power Distribution Co. Ltd & Ors V/S T Rajeshwari & Ors (NC) / 65. Arihhant Industries & Anr V/Sunited India Insurance Co. Ltd Case No-First Appeal No 727 of 2015 Decided on 4.1.2021 / 66. Gurshinder Singh vs Sriram General Insurance Co. Ltd. SC Civil Appeal no 653 of 2020, Decided on 24 January, 2020 (Justice N. V. Ramana, Justice R. Subhash Reddy, Justice B.R. Gavai) / 67. DLF Universal Ltd and Ors V/S Capital Greens Flat Buyers Association (SC) Civil Appeal No's 3864-3889 of 2020 December 14, 2020 (Bench Dr Dhananjaya Y Chandrachud, Indu Malhotra, Indira Banerjee) / 68. Hemiben Ladhabhai BHanderi vs Saurashtra Gramin Bank (SC) Civil Appeal No. 979 of 2020 Decided on 3 Februrary, 2020 / 69. Hemiben Ladhabhai Vhanderi vs Saurashtra Gramin Bank (SC) Civil Appeal No. 979 of 2020 Decided on 3 Februrary
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| Publisher | Standard Publishers (India) |
| ISBN | 9789385830433 |
| Pages |
282 |
| Binding | Hard Cover |
| Year | 2023 |
| Language | English |
| Country of Origin | India |
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