About the book

The book presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. This edition employs a strategic framework that identifies and illustrates facilities, inventory, transportation, and information as the key factors of operations management-to help readers better understand concepts important to today's operations management professionals. Students and practitioners will be able to relate the operations management theories discussed in the book to their actual practice in the Indian companies.

Content:

Part One: Introduction to Operations Management

Chapter 1 Operations and Productivity 

Chapter 2 Operations Strategy in a Global Environment 

Chapter 3 Project Management 

Chapter 4 Forecasting 

Part Two: Designing Operations

Chapter 5 Design of Goods and Services 

Supplement 5 sustainability in the supply Chain 

Chapter 6 Managing Quality 

Supplement 6 statistical process Control 

Chapter 7 Process Strategy 

Supplement 7 Capacity and Constraint management 

Chapter 8 Location Strategies  

Chapter 9 Layout Strategies 

Chapter 10 Human Resources, Job Design, and Work Measurement 

Part Three: Managing Operations

Chapter 11   Supply Chain Management 

Supplement 11 supply Chain management analytics 

Chapter 12 Inventory Management

Chapter 13   Aggregate Planning and S&OP 

Chapter 14   Material Requirements Planning (MRP) and ERP 

Chapter 15 Short-Term Scheduling 

Chapter 16 Lean Operations 

Chapter 17   Maintenance and Reliability